Most common question

1. What payment methods are available?
Cash on delivery, Mada card, Visa, and MasterCard.

2. Do you deliver to all regions in the Kingdom?
Yes, to most regions across the Kingdom.

3. How long does delivery take?
Delivery takes between 7 to 10 business days.

4. How can I cancel my order?
You can cancel your order via email or by contacting customer service.

5. Is there a return and exchange policy?
Customers are not allowed to return or exchange any electrical appliances, wooden furniture, or beds after installation unless there is a manufacturing defect. However, returns are accepted within 24 hours if the item has not been installed and is in its original packaging.

6. Is online shopping safe?
Yes, it is safe and authorized by the Ministry of Commerce.

7. Is there a warranty?
Yes, we offer warranties. Some of our products come with a warranty of up to 10 years.